Delete your TONEC STUDY account
You can delete your TONEC STUDY account and its data in either of the two ways below. Both work whether or not you still have the app installed.
Option 1 — delete it yourself, in the app
- Open TONEC STUDY and sign in.
- Go to Settings → Account.
- Tap Delete account and confirm.
This takes effect immediately.
Option 2 — request deletion by email
If you no longer have the app installed, or can't sign in, email us from the address on your account:
Include the email address your TONEC STUDY account uses. We'll delete it within 30 days and reply once it's done. A parent or guardian can ask for a child's account to be deleted the same way.
What gets deleted
- Your profile (name, avatar, items, school year, age group) and your school.
- Your saved progress, scores, streaks and grades.
- Your friends, blocks and messages.
- Your notification token, weekly report and parent's email, teacher request and question reports.
- Your saved book quizzes leave your account; their questions stay in TONEC STUDY's question pool without any link to you.
Accounts not used for 2 years are deleted the same way, automatically.
What may be kept a while longer
- Reports about users (kept 1 year), a parent's confirmation record (up to 5 years, as proof of the consent) and purchase records (kept by Google Play and RevenueCat as tax law requires), as described in the privacy policy.